Resources
Find the constraint before you buy the fix.
Five buying-situation guides, a free workbook for mapping one workflow end to end, and field notes from doing the work. Start with the one that sounds like your week.
Buying situations
Five ways the same constraint shows up.
Each guide names the signs, the numbers to pull, and what not to buy yet. Read the one that sounds like your week.
They read as five different problems. Underneath they are one: work moving through a company in a way it has outgrown.
Flagship kit
Operational Leverage Map
Free template, diagnostic questions, checklists, and quantification for one economically important workflow — the same first pass we run in a paid engagement.
Work the map on one workflow this week
Draw how the work actually moves, check it against the four ways it fails, then put a range on what that costs you.
Open the map- You draw
- StepsPeopleToolsDataDecisionsHandoffsExceptions
- You check
- CapacityOwner dependenceLeakageFragility
- You size
- LaborVolumeDelayLeaked value
Size the constraint
Three questions before you open a calculator.
If you can answer all three with numbers, you are ready to map. If you cannot, that gap is the finding. Either way the Operational Leverage Map has the worksheet.
Which process fails most often when someone is out — and what does that cost in capacity or cash?
How many times does the same information get retyped or re-explained on the path from demand to done?
What would “good” look like in 90 days if one constraint — capacity, owner load, margin, leakage, or transition — moved?
Field notes
What mapping real work keeps teaching us.
Short, operator altitude, no client theater. Five notes, written because the same thing kept happening.
When you want the full pass
Strategy Process — $2,000 · 10–14 days
Mapping, architecture, and an implementation plan — including a plan that says the right answer is process change, not software. Full fee credited to related implementation.
Read the terms →Reading only gets you so far.
Thirty minutes on one real workflow of yours, and you leave knowing which constraint is actually costing you.