For residential service electricians
You’re an electrician, not a secretary.
Answers the calls, drafts the invoice, and chases every unsold quote — Mission diagnoses the operating constraint before prescribing the build.
Your day
Tracing the fault is the part nobody else can do.
Every stop is its own small business — diagnose, explain it plainly, price it, get the yes, do the work, collect, and document. Then drive to the next one and do it all again.
- Diagnosis, the code call, and the in-person trust that closes the sale
- Reading a panel and a home’s wiring history, knowing when a “quick fix” is really a service upgrade, making the safety call, and being the person a homeowner trusts in their house. Only-a-skilled-human work.
- Writing up quotes, re-keying invoices, chasing payment and calls
- Building estimates on the hood of the van, retyping field notes into the invoice, logging photos, pulling permits, and answering the phone mid-job — none of it needs your license, all of it competes with billable wrench time.
What it costs
The phone and the paperwork are the ceiling on your week.
At only one to five calls a day, every 20 to 30 minutes of admin per job removes a billable call — and the call you can’t answer under a panel walks to whoever picks up.
The panel work costs you the next call
The typical electrical contractor loses over $42,000 a year to unanswered or poorly handled calls — an average missed call is cited at $350+ in lost work.
The emergency goes with the first pickup
About 78% of emergency callers hire whoever answers first: 58% of calls to electrical contractors land outside 9–5, and most homeowners call only one or two electricians, so the call you miss under a panel is usually a lost job.
Late billing turns jobs into float
Invoices sent 20+ days after the job routinely wait 60+ days to clear — working capital trapped on work where you already paid for the parts.
Directional patterns from the trade and from operator interviews — not Mission results. Your numbers get established in the assessment.
Where the constraint often shows up
You diagnose, price, and talk to the homeowner. The agent answers, types, and chases.
It works inside the tools you already run — ServiceTitan, Housecall Pro, Jobber — plus your phone, texts, and flat-rate book. You approve; it does the assembly.
- Catch and triage every call and text
Answer or instantly text back missed and after-hours calls, capture name, address, and problem, and hold a slot in the schedule — so the 78%-hire-first emergencies don’t walk while you’re under a panel. You decide the true emergencies and the dispatch priority.
- Turn field notes into a clean invoice
Snap the photos, speak the line items, and the agent drafts the invoice in your FSM system with parts, labor, and payment terms filled in — no retyping at the kitchen table, no forgotten breakers or wire connectors. You review and send.
- Chase payment on a schedule
Send reminders on terms, flag aging invoices, and log every reply — the steady leverage you never have time to apply, so the cash on parts you already bought stops sitting for sixty days. You handle the disputes.
- Follow up on every unsold quote
Watch the estimates that sit unaccepted, send the timed nudge, log the response, and surface the hot ones back to you — so the customer who “said they’d think about it” doesn’t quietly hire someone else. You re-price and negotiate.
The result
Keep the wrench. Hand off the clerking.
The diagnosis, the price ceiling, and the homeowner’s trust stay with you. The answering, the typing, and the chasing stop eating your nights.
Quoting and invoicing at the kitchen table, 9 p.m.
- Calls you never knew came in, lost to whoever answered first
- Field notes re-typed hours later, with the breaker you forgot to bill
- Quotes the customer “thought about” that quietly went to someone else
Invoice drafted in the driveway, calls already caught
- Every call and text answered or held, the emergency booked before it walks
- Clean invoice drafted from your photos and notes, ready to approve and send
- Aging invoices and unsold quotes chased automatically — leads come back warm
Safe by default
Nothing goes out without your say-so.
The agent never diagnoses, never sets a price, and never makes a code call. It drafts and proposes; every invoice, quote, and follow-up waits for your hand.
- Connected
- Works inside the tools you already run on — email, calendars, sheets, your CRM, your portals.
- Approved
- Anything risky or off-mission is held for your sign-off before it touches data or goes out the door.
- On mission
- You set the assignment once. The work stays on it for days and weeks without drifting.
- Observable
- You always have a clear view of what ran, what changed, and what needs a call — no transcript spelunking.
The diagnosis is yours. The paperwork shouldn’t cost you the next job.
Thirty minutes on your week, and you leave knowing what the seat is really costing.
Not ready to talk? Map one workflow yourself — free, no sign-up, and the first three steps put a dollar figure on it.