For owner / master plumbers
You earned the master’s license to run the trade.
Not to re-key permits and chase invoices at 10 p.m. Mission diagnoses the operating constraint before prescribing the build.
Your day
Three hats before lunch — and only one of them needs your license.
Licensed tradesman, dispatcher, CEO. The judgment that protects your license and grows the shop is the job. The re-keying, chasing, and reconciling that surround it is the part that eats the day and follows you home.
- The master’s work
- Diagnosing the job that went sideways, the code calls that ride on your license, setting pricing and pay, hiring and reviewing techs, and keeping the customers who keep the shop full.
- The administrative tax
- Re-keying every town’s permit portal, chasing inspectors before the 3 p.m. cutoff, building estimates and invoices, running collections, reconciling the field-service software against QuickBooks, tallying commission, and answering “where’s my plumber” all day.
What it costs
You’re the bottleneck — and the license on the line.
The shop hits a wall because everything routes through the one person who holds the master license. What was organized in your head becomes chaos across multiple plumbers, and every hour you spend on a permit form is an hour off a high-margin job.
The paperwork starts after dinner
Billing and payroll happen at 10 p.m. at the kitchen table after a full day on the truck, so cash comes in late and non-payment risk climbs.
Every permit means one more retype
Each municipality’s permit application means re-typing the address, scope, and your license number into one more system that doesn’t talk to the others.
Your license carries every mistake
Work runs under your master number and you own the workmanship — so a missed permit or inspection isn’t just rework, it’s regulatory risk.
Directional patterns from the trade and from operator interviews — not Mission results. Your numbers get established in the assessment.
Where the constraint often shows up
It does the typing, chasing, and reconciling. You keep every call.
Mission’s agent works inside the tools you already run — your field-service platform, QuickBooks, email, SMS, and the municipal portals — and carries the repetitive admin so the master’s desk is clear. Mission diagnoses the operating constraint before prescribing the build.
- Preps and tees up every permit
Flags which jobs need a permit, pre-fills each municipality’s application from the job record — address, scope, your license number — and queues it for your signature. You keep the scope and code judgment and the final submit.
- Books inspections and syncs the crew
Watches jobs hitting rough-in and final, requests the window before the 3 p.m. cutoff, and reconciles it against the crew calendar, flagging conflicts. You keep meeting the inspector and the code conversation.
- Bills the job and chases what’s owed
Generates the invoice the moment a job closes, sends it, and runs the polite reminder cadence so collections stop running from the cab of your truck. You keep the price disputes and goodwill calls.
- Reconciles the books and hiring
Keeps the field-service software and QuickBooks in sync, tallies each tech’s hourly, flat-rate, and commission pay for your approval, and runs the hiring funnel — posting ads, screening, scheduling. You keep the pay structure and the hire/no-hire call.
The result
Clear the desk. Be the master.
When the permits, inspections, billing, and books run on their own, you stop being the bottleneck — and your judgment finally reaches as far as the shop needs it to.
Stuck doing everything, working in the business.
- Permits re-keyed town by town between truck rolls.
- Invoices and payroll done at 10 p.m. on Sunday.
- Inspections and QuickBooks reconciled by hand.
On the jobs that need a master, working on it.
- Permits pre-filled and waiting for your signature.
- Invoices out the moment the job closes, reminders running.
- Inspections booked and the books already in sync.
Safe by default
It preps and proposes. You sign and submit.
Your license is on every permit, so the agent never acts on the things that touch it. Mission fills the forms, books the windows, and drafts the messages — and only the master approves the submit, the price, and the people.
- Connected
- Works inside the tools you already run on — email, calendars, sheets, your CRM, your portals.
- Approved
- Anything risky or off-mission is held for your sign-off before it touches data or goes out the door.
- On mission
- You set the assignment once. The work stays on it for days and weeks without drifting.
- Observable
- You always have a clear view of what ran, what changed, and what needs a call — no transcript spelunking.
Keep your judgment. Hand off the paperwork.
Tell us the admin that follows you home — the permits, the chasing, the reconciling — and we’ll show you what Mission would carry.
Not ready to talk? Map one workflow yourself — free, no sign-up, and the first three steps put a dollar figure on it.